Is the rt24 freely use in Italy?
Have you an official dealer in Italy
Yes, Our RT24 is license-free radio in European, Currently we haven't dealer in Italy, Do you want to become our dealer?
If you want to purchase RT24, we can ship them from Italy warehouse, so you can timely receive goods, Thanks
Any questions, you can contact us by email: email@example.com
2  RT24 TX Power HIGH/LOW:
TX Power can be set to High or Low, but I cannot find what power corresponds to HIGH and LOW. Is it LOW=0.5W and HIGH=2W? Or maybe HIGH=0.5W and LOW is some lower figure? Can you please explain?
RT24 power is high 2W and low 0.5W, you can choose high/low in RT24 software,thanks
3  RT24 Firmware upgrade.
I have an old RT24 and two new ones. Can I upgrade the firmaware to the latest available?
I don't understand your questions completely, you would like to talk between your old RT24 and new?
RT24 hasn't firmware to upgrade, if you make them communication, please keep same frequency and CTCSS/DCS both them
4  Does the Retevis programming software exist for macintosh ? If not, how can I program my RT24 ?
Thanks for your answer
You can try to down and install RT24 software in your macintosh
Here's a blog for you referece about how to programme RT24 radio:
5  Hi i have just bought 10 RT45s and i wondered what earpieces you recommend for these?
our current earpieces are 2.5mm but not work.
Recommened C9027A earpiece for you: http://www.retevis.com/1-pin-ptt-mic-covert-air-acoustic-tube-earpiece
6  Good morning:
I received today an RT95 device with its programming cable, I have also downloaded and installed the Software RT_95 v 2.0.0. and the controller
I connected the PC the cable and the RT95
Do not let the computer connect to the software, first indicate the error
Model type wrong overwrite? I indicated that if
Then indicate the following error
Read data failed.
the serial number of the RT95 is 1709RT951100066
Thank you for your assistance
Hello Eduardo Baile,
1.Pls confirm your RT95 if plug the power when programming it
2. pls download the USB driver and RT95 software by the link: http://www.retevis.com/resources-center
Have a try again, any questions, pls feel free to contact us, thanks
7  RT24 1) SCAN FUNCTION
I am trying to set up the scan function on my RETEVIS RT24. From your post in the BLOG https://blog.retevis.com/how-to-set-retevis-rt24-scan-function/, and from my own test, I understand that SCAN function ONLY works if you are listening to Channel 16.
a) Am I correct?
b) Is there a way to switch ON/OFF the Scan function?
Yes, you are correct. scan function only hear same frequency with you
Switch RT24 to channel 16, turn on the radio to open scan, change other channels to turn off it
8  Is the RT82 encryption function works like the RT81 ?
The RT82 instruction manual does not show how to enter voice encryption codes, and what types of encryption codes are to be used.
RT81 uses two groups, 16x lower security, and 8 high security.
How does the RT82 work ?
Dear Jeff Avon,
RT82 encryption is different from RT81
RT81 is 10 codes : letter or number, combine letter and number
RT82 has two groups: 4 and 32 codes，letter or number, combine letter and number
9  I can't get the RT27 programming software to connect to the radio.
I get a "Communications False" error message.
Also... One radio keeps repeating the message "Open to Radio".
Dear Ken Taylor,
Here's a blog for you reference about ‘What shall we do when can not programming radio?’
10  I'm writing only to highlight that Microsoft Excel is required by RT-82 cps to import worldwide contacts database (csv format).
"Excel fail" error appears during import if Excel is not present.
I haven't Excel (neither other Microsoft Office products, my office suite is Open Office) on my pc so I must borrow another PC to do the import.
I can't do this any time the database must be updated...
I hope that this requirement will be removed in future.
We're contacting with our technician, will reply you as soon as possible, thanks for you understanding