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11  I have an RT5 and found out, that the mic does not work. Got it as a two pack a month or so ago but had never tried this radio. Is there a Mute setting that I don't know off or any other troubleshooting tips? Cheers,
Better find your seller to ask for your warranty in this situation .
12  Is there a way to make the rt22 more secure. I am using these for sports officiating and would like to not have a spectator listen in to our conversations. Thank you.
There are four methods can solve your question: 1.Switch to other channel 2.Change CTCSS in same frequency 3.Use Squelch function: switch to the largest degree to reduce other noise 4.Purchase a radio with Scrambling function, such as RT1 or RT24
13  Is there soon going to be a battery eliminator for the RT23?
I'm sorry , So far we don't have battery eliminator for the RT23, I can write down you E-mail address if we have it ,I will send E-mail for you. Best Regards!
14  What covert acoustic headset will work with the RT-23?
Hello Bill, Recommending three headsets for you: C9003A:http://www.retevis.com/2-pin-ptt-mic-covert-acoustic-tube-in-ear-earpiece-headset C9005A:http://www.retevis.com/2-pin-covert-acoustic-tube-earpiece-mic-for-kenwood-radio C9010A:http://www.retevis.com/2-pin-acoustic-tube-headset-earpiece-for-kenwood-hyt-radio you can choose a model from them Brgds
15  Will this charger work with the rt7 radio: Multi charger units vs single Rapid Bank Charger for Retevis H777
Multi charger for H777 can't work with RT7, please notice
16  How do I attach the USB cables to the radio?
There is blog “How to use USB Programming Cable” for you reference,pls check the link as below http://blog.retevis.com/use-pc28-ftdi-chip-usb-programming-cable/
17  I have the RT3, purchased it on August 1, 2017, I read the manuals and installed the software to my computer as instructed. I connected the computer and RT3 as shown in the manual, the computer read from the radio. I proceeded to put my information into the software, such as ID, Radio Name, etc.. Then I wrote the info back into the radio, turned the radio off, unplugged the radio and turned it back on. Now i get a screen asking for a program password. I did not change any passwords in the software and I have used all the numbers from 0 to 9 to try and open up the radio. Is there a fix for this or do I have a nice looking brick that serves no purpose. Can you help, please?
Hello James RT3 original code is 00000000, plese you have a try it There is a blog about RT3 code questions for you reference as below http://blog.retevis.com/password-settings-rt3/ Any questions, pls feel free to contact us Brgds
18  ESTAS NAVIDADES LE REGALARON A MI HIJA EL MODELO ( RT388 ) , Y ME GUSTARIA SABER DONDE PUEDO CONSEGUIR , O SI ME PUEDEN ENVIAR, LAS INSTRUCCIONES DEL APARATO EN ESPAÑOL. GRACIAS.
19  Hi, I just bought 2 radios RT25. I already have 10 units of RT21 and 2 units of RT22. RT21 and RT22 comunicate together but RT25 don't. How can I make them communicate ? Thank you.
Just make them at same frequencies and CTCSS/DCS .