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21  Error message when trying to Read or Write from RT22. Serial port open failed, check whether serial port settings are correct. Driver downloaded and installed Prolific USB-to-Serial Comm Port (COM4) also tried COM3 and 2 Software downloaded and installed The above looks correct therefore What are the Port Settings? or is there another issue I'm getting really fed up with this, at no point did it say I had to buy additional hardware and install software to get VOX to work.
Hello Gareth, So sorry to hear that You needn't buy additional hardware and software, please download in Retevis official website,Attached a pic for you reference http://www.retevis.com/resources-center/ For usb com port, please choose the corrent communication port in computer-device manager, port is same with RT22 software For example:
22  I get a Fail connect with transceiver communication fault every time I try to read or write to radio. I have 4 RT5 and windows 10. I am not happy with these radios. Please help fix this. Thank you James
Please Download usb driver and software from Retevis official website:http://www.retevis.com/resources-center/ 1.Please you confirmed whether you choose the correct communication port, check it in computer-device manager 2.Please hardly press the programming cable port to connect the computer USB port
23  I'm using the csv firmware p003.40 but the issue is in the cps not in the radio. Csv file is truncated after import also when radio is disconnected. I do NOT want the file is truncated.I want the full 70.000 lines csv is imported. Thanks
Hello Nicola, Please send your 70000 contact csv file to our email: firstname.lastname@example.org, let us have try it Best regards
24  Can I connect H777 with the PC whitch works on Linux platform?
Hello Matjaz Skrabl, I'm afriad you can't, H777 can work with windows system, Thanks Brgds
25  When I try to install software for rt-5 I get a message that says setup.lst cannot be found.
Hello Bob, There's a blog for you reference when can't programme radio http://blog.retevis.com/shall-can-not-programming-radio/ Any questions, pls feel free to contact us Best regards
26  Hi, Which programming cable, software and charger base stations do I need for the RT22? Can you please send me a link to your store. kind regards, Jan
RT22 Software link - http://www.retevis.com/material/programming_software/RT22-programming-software.zip
RT22 Charger link - http://www.retevis.com/original-battery-charger-for-rt22-walkie-talkie
And also here is a blog about how to program our radios , if you need , please check here -- http://blog.retevis.com/retevis-radio-frequency-programming/
27  I have inadvertently password protected reading and writing to the RT3, I am unable to reload the original settings to the radio. Will a firmware reboot resolve this if not what cam I do?
I will send email to you,please check it
28  Hi, I am looking for programming software for Retevis RT82 Radio. Can you help? Dan
Hello Daniel, Please download the USB diver and software in Retevis official website: http://www.retevis.com/resources-center/ Attached a pic for you reference Best regards
29  Hi; I have two of your RT-388 childrens radio's and both of them will not power on. I have tried them both with brand new batteries but still no luck! We bought them for our sons as a gift from Amazon. Any help would be great as we have lost our receipt. Thanks Mark
Hello,Mike Could you tell me your order ID, I will reponsible for contacting the Amazon seller, Once reply, we will inform you by E-mail ! Regards!
30  Hi, I would like to use C9007A (Throat MIC Covert Acoustic Tube Earpiece PTT for kenwood) in my design. could you please share the pinout for 3.5 and 2.5mm jacks? How can I understand the PTT, which pins is related with PTT? Best Regards Cem
3.5mm is related with PTT