Welcome to Retevis Support
We’re here to help.
41  Hello, I can't hear nothin in the digital mode with muy RT 82 but in analogic is positive. Please say me what can I do ??
Hello Fernando, 1.Pls check your set if it's right, Here's a blog for you reference http://blog.retevis.com/set-rt82-private-call/ 2.Pls plug the earpiece check the radio mic if it's good Any questions,pls feel free to contact us Brgds
42  I just purchased a 10 pk of the H-777 radios. We set them up like we normally set up our two way radios. We are unable to get any transmissions at all. Will these radios work with other radio types ( such as motorolla) We followed the small booklet that comes with these radios but nothing is working. Your help would be greatly appreciated.
1.Just switch them to the same channel,please make sure two radios frequency and CTCSS is same,then try again Finished above steps, need prepare for work You need a H777 programming cable C9018A:http://www.retevis.com/2-pin-programming-cable-for-revevis-h777-baofeng-kenwood then download H777 usb driver and H777 software from Retevis official website: http://www.retevis.com/resources-center/ Attached a pic for you reference:
43  Hi, I would like to use C9007A (Throat MIC Covert Acoustic Tube Earpiece PTT for kenwood) in my design. could you please share the pinout for 3.5 and 2.5mm jacks? How can I understand the PTT, which pins is related with PTT? Best Regards Cem
3.5mm is related with PTT
44  Do I need to program these in the US or are they useable right out of the box>
Please download H777 usb driver and H777 software from Retevis official website: http://www.retevis.com/resources-center/ Attached a pic for you reference
45  I have a pair of RT22s I need this with VOX activation with VOX earwigs but can't get it to work. How do I do this?
Please choose “vox” function in RT22 software, adjust the “vox”level depend on environment Attached a pic for you reference, any questions, please feel free to contact us
46  I just purchased one of your two-pin USB programming cables for a Baofeng radio. The PL2303 1.4.0 driver package will not load on the latest Mac OS. "The document PL2302_1.4.0.pkg" could not be opened. File viewer and Investigator cannot open files in "GenRandom550 " format. I am using Mac OS Sierra 10.12.3.
Please try on win7,win8,win10 computer .
47  I recently purchased a Retevis 2 Pin PTT Mic Covert Acoustic Tube In-ear Air Acoustic Earpiece Headset off Amazon for work (were use Retevis H777 radios) but when I tried it, my audio can BARELY be heard. The sound can be heard up to the point until it connects to the acoustic tube, at which point I can hear hardly anything. I really like the style and comfort of this earpiece. What could be the problem?
This is may be the quality problems , please send mails to your Amazon sellers to ask for your warranty .
48  I have inadvertently password protected reading and writing to the RT3, I am unable to reload the original settings to the radio. Will a firmware reboot resolve this if not what cam I do?
I will send email to you,please check it
49  La pantalla del walky se bloqueo estando encencendido el aparato,, lo paré y volví a ponerlo en marcha quedando la pantalla en blanco, no obstante sigue transmitiendo y recibiendo pero la pantalla no muestra ninguna forma de texto ni canal ni indicatvo del corresponsal. Hay alguna forma de proceder a un resset o cual es la solución de restaurar a su original estado. Les agradeceré una positiva solución. La compra del walky la efectué hace unos diez días y hasta el momento con plena satisfacción.
Usted necesita actualizar el firmware, la guía por favor revise este blog - http://blog.retevis.com/firmware-update-rt3-rt8/
Y el firmware ya fue enviado a su buzón de correo.