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51  What would make my screen not show numbers or text , did the factory reset now I can't see any thing on the screen, thanks for any help.
Dear Ricky H Greer, Could you tell me your radio model and order number? thanks Best regards
52  We have new RT 7 radios. In Trying to program frequency , CHIRP program when reading radio give the following error code: Error reading data from radio: not the amount of data we need.
Hello Manuela, Pls download RT7 the driver and software from Retevis official web:http://www.retevis.com/resources-center After done, programming the RT7 again, Any questions, pls feel free to contact us Brgds
53  Hi All, Thanks for the response, but I don't think we're on the same page / understanding each other correctly. Yes - The RT1 has longer range / distance..... but unfortunately the RT1 does not solve the problem (which is a common problem and needs to be explained on your site). Question Rephrased: The Problem : There is something obstructing communication between two points (Hill / Mountain / Could be anything). Solution = Repeaters???: I want to place 2 x repeaters at highest point on hill to relay the message from one side of hill to the other side (This is why repeaters were developed right?). Questions: A) Does your repeater work with the H-777 Radios?. B) Repeater Power Source: Does it have it's own build in battery? (i.e. can I link repeater to a solar panel on top of hill to charge battery during day.... the battery will last overnight?).... or do I need to have my own separate battery?. C) How does the repeater relay the message? i.e. I'm on channel 1
Hello James I'm consulting our engineer about your questions, then reply you by email later,please notice check it Brgds
54  My walkie talkies have stopped working, battery is full, blue light on and both on the same channel but when I press talk button to send a message no sound comes through?
How much RT23 do you have? If you want two radios can communicate, please set frequency and CTCSS same
55  How long does the charge last when you use the wall charger instead of batteries on a rt 388?
Hello Michael Ross, RT388 radio charge around 3-5 hours, pls notice check the power display in RT388 screen, thanks Best regards
56  I'm writing only to highlight that Microsoft Excel is required by RT-82 cps to import worldwide contacts database (csv format). "Excel fail" error appears during import if Excel is not present. I haven't Excel (neither other Microsoft Office products, my office suite is Open Office) on my pc so I must borrow another PC to do the import. I can't do this any time the database must be updated... I hope that this requirement will be removed in future. Thanks Nicola
We're contacting with our technician, will reply you as soon as possible, thanks for you understanding
57  I downloaded the software to the RT3 to program my radio. The software doesn't offer me the ability to select which com port on my PC to use. How do I tell the software which com port to use. I can't program my radio because it won't select the correct com port.
Hello Philip, Here's a blog about ‘how to install the RT3 & RT8 USB Driver’ for your reference http://blog.retevis.com/install-rt3-rt8-usb-driver/ Note: Computer port and software port should be same Brgds
58  Hello, I can't hear nothin in the digital mode with muy RT 82 but in analogic is positive. Please say me what can I do ??
Hello Fernando, 1.Pls check your set if it's right, Here's a blog for you reference http://blog.retevis.com/set-rt82-private-call/ 2.Pls plug the earpiece check the radio mic if it's good Any questions,pls feel free to contact us Brgds
59  Hello Where can I download the programming software for the RT21 and RT81? Thanks and Greetings Stephan
A blog about how to program radios : http://blog.retevis.com/retevis-radio-frequency-programming/
60  Have just bought a pair of RT22. Where to I find more detailed instructions for and old guy to understand and use. Many thanks.
Download RT22 manual here (also could find software and USB Drivers here ) -- http://www.retevis.com/resources-center/