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71  Hi I have an RT3, the firmware version is D013.009. And the CP.ver is V01.29. My question is, after loading your latest (non GPS) firmware my radio would not work, all I got on switch on was my welcome screen then just a blank white screen, I tried several times downloading to the set but nothing, I have heard of many people having similar problems as this?, Does my CP ver need updating?, Or is the updated file all inclusive?, Or is there another firmware after D013.009 that will NOT cause my radio to crash ?, I would like to keep my radio up to date but since my problem I have had to reload my old firmware just so I can use my set,. Many thanks in anticipation,. Very good radio by the way
I know your problems . We just updated the firmware to 20170224 version ,added the RT3 withour GPS new vocoder version , that is what you exactly need , Please try again .
72  When using our H777 walkie talkies, the directions state that you should not charge them when fully charged. Does that mean if we charge them starting at 11:00 PM and leave them in the charger overnight, it will damage them due to being already fully charged in 3 hours? If not, can it remain in the charger at all times, when the walkie talkies are turned on and placed in the battery cradle when not in use?
If it is fully charged ,the light will turn to green , if you don't stop after that . The battery service life will be shortened . But At your first three times, you need to keep charging for about another 4-5 hours to Reactivating the battery .
73  The Software from the rt23 is a Option - Edit - The Option Edit is a Field - Parameter Adjust- Wat is the Passwort for thies Option -Parameter Adjust? MFG Hans
This is can only be used by Factory . Parameter Adjust is not for users .
74  I bought 6bay charger C9042A no instructions inside, can you e,mail to me please? Marty
It charges like others normal , nothing special . What kind of instructions you need please ?
75  I recently purchased 40 radios for our hospital operations. The model is H777, please send me a link to download the programming software. The CD came with a rar file which I cannot open.
Please download the USB Driver and software here-- http://www.retevis.com/resources-center/
And here is a programming guide blog -- http://blog.retevis.com/retevis-radio-frequency-programming/
76  Do I need to have these registered with any government agencies before using?
It depends on your country policies . But there is a new one will be definitely license-free and easy to use .
RT24 and its link : http://www.retevis.com/rt24-0-5w-2w-uhf-pmr446-license-free-radio/
77  I am having a hard time installing the programming software for the RT-R5V. The .exe file does not seem to be anywhere on the hard drive after setup. Please help.
If that still not work ,please try to program on Chirp -- http://chirp.danplanet.com/projects/chirp/wiki/Home
78  having trouble programming radios we just purchased. Please help..
About what kind of settings ? Frequency ? or any other functions ?
There is a blog about programming radios , it may helps : http://blog.retevis.com/retevis-radio-frequency-programming/
79  I am trying to find the CHIRP programming software for the RT23. It works okay for the RT6 but RT23 is not listed.
Sorry but RT23 is in processing , these below are available models for now . We'll make it ok as soon as possible .
80  We plan to use the radios as backup for times when the phone system goes down. As such, they should be fully charges at all times. Two questions: 1. How long can I leave the unit on the charger without damaging the battery? 2. How long will the battery hold charge in storage before it must be recharged? Thanks!
1. If it is fully charged ,the light will turn to green , At your first three times, you need to keep charging for about another 4-5 hours to Reactivating the battery .
2. How long will depends on how you use it , but H777 has low power alert . You will know when you have to charge it .