How to Use Retevis L2 POC Radio's OTA Programming, Account Management, and Dispatch Platform

The Retevis L2 POC (Push-to-Talk Over Cellular) radio is a powerful communication tool designed for industries like logistics, retail, warehouse, and security. With its advanced features, the L2 offers over-the-air (OTA) programming, an intuitive account management platform, and a comprehensive dispatch system. These functionalities ensure seamless, real-time communication across multiple locations. In this guide, we will walk you through the steps for OTA programming, managing accounts, and using the dispatch platform to optimize your communication network.

OTA Programming for Retevis L2: Simple and Efficient

OTA (Over-the-Air) programming allows users to update or configure radios remotely, eliminating the need for physical connections. Here's how to program your Retevis L2 device using OTA.

Steps for OTA Programming:

1. Power On the Retevis L2:

Turn on the L2 device and enter the POC Program screen. Keep the interface open while you proceed to the next steps.

2. Open the Programming Software:

Launch the Retevis programming software and go to the Public Network Code Writing screen.

Select On the Air Account Writing (Position 1 in the interface).

3. Enter Device Details:

Input the MEID and IP Address from the L2 device. If you need to change the IP address, click Change IP (Position 2).

4. Enter Account Credentials:

Input the Account ID and Password for the device. These are essential for secure communication.

5. Configure Additional Settings:

Set other relevant options as needed and Save. Once ready, click Write to complete the OTA programming process.

Account Management Platform: Add Accounts and Create Groups

Managing user accounts and creating communication groups is essential for efficient network management. Follow these simple steps to add accounts and groups on the Retevis L2.

Steps for Adding an Account and Creating Groups:

1. Log in to the Account Management Platform:

Access the platform with your L2 device credentials to begin managing accounts.

2. Add a New Device:

Navigate to the Device Management section and select Add Device. You will be prompted to enter the MEID of the L2 device.

3. Ensure IP Address Consistency:

Open the programming software and enter the L2 device's MEID. Make sure the IP address is the same in both the software and device settings. Click Read to retrieve the Account ID and password.

4. Match Account ID:

Ensure that the Account ID entered in the software matches the one retrieved from the L2 device. After completing these steps, restart the device in OTA Program Restart mode.

5. View Device Status:

Upon successful synchronization, the L2 device will restart and the new device will appear as Online in the device list.

Create Communication Groups:

6. Create a Group:

To create a group, go to the Group Management section and follow the example in the provided images. Here you can add new groups for team communication.

Dispatch Platform: Streamline Communication with GPS and Group Calls

The Retevis L2 dispatch platform enhances communication with real-time location tracking and group calling features. It's perfect for industries like retail and logistics, where constant coordination is required.

Steps for Using the Dispatch Platform: 

1. Log in to the Dispatch Platform:

Use your L2 device’s account credentials to log in. Before logging in, ensure the device’s GPS is enabled, and the device is turned off.

2. Select Groups and Members:

The left-hand menu will display your group list. From here, you can select a group or individual members for communication. Make sure the selected devices are online to initiate communication.

3. Track Member Locations:

The platform offers two display modes for GPS tracking

4. Member Location View

You can track members in real time and initiate calls based on location proximity.

5. Use GEO Fence for Location-Based Calling:

GEO Fence allows you to define a virtual boundary. Members within the defined area can communicate freely, while devices outside this zone will trigger an alert. This feature is particularly useful for ensuring that team members stay within designated work zones.

Real-World Applications: Retail and Logistics Industry

The Retevis L2 POC radio, with its robust OTA programming, account management platform, and dispatch capabilities, is perfect for industries like retail and logistics.

Retail Industry Example:

In a retail environment, managers can use the L2’s group calling feature to coordinate with store teams in real-time, ensuring smooth operations during peak hours. With GEO Fence capabilities, managers can also ensure that store associates remain within their designated areas, improving security and operational efficiency.

Logistics Industry Example:

In logistics, real-time communication between drivers, warehouse teams, and logistics managers is crucial. The L2’s GPS tracking and dispatch platform help monitor delivery routes and optimize delivery schedules. Additionally, the ability to create specific workgroups ensures that each team has its own channel for streamlined communication, while OTA programming makes it easy to update devices remotely, even across multiple locations.

Conclusion

Retevis L2’s over-the-air programming, account management, and dispatch platform provide all the tools needed for seamless, efficient communication in industries such as retail, logistics, and security. By using the L2’s advanced features, businesses can stay connected, improve team coordination, and streamline operations across multiple locations.