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Handheld radio
While downloading an updated codeplug to my hd-1, the progress bar stalled at 36%. The radio seems to be locked up. The CPS reported connection lost to the radio. How do I recover the radio to an operating condition?
Dear Sidney, Please try to take off battery to make radio normal, please note keep connection tight between radio and PC when you upload a codeplug Best regards.
Can the rt27 be left on while on the charger?
Dear,in order to use RT27 for a longer service life,please turn radios off when charging better.
My two way radio language has been changed and I need to get it back to English
Please download USB universal driver and software from Retevis official website freely: https://www.retevis.com/resources-center Here is the blog: http://blog.retevis.com/the-method-of-switch-voice-prompts/. Please reference it.
Is the rt 5rv an frs gmrs radio
Dear Paul, RT5RV isn't FRS GMRS radio please note Best regards Retevis Team
Is the RT29 a license free radio?
Dear Gonzalo, RT29 isn't license free radio please note, thanks Best regards
Donde puedo bajar el ultimo firmware para el RT82? Gracias
Dear Fran, Please download RT82 latest firmware by this link: https://www.retevis.com/resources-center Best regards Retevis Team
I have 2 different models or radios - RT7 and RT 21. Can they talk to each other and how do I make this happen?
Yes,RT7 can talk with RT21. RT7 and RT21 are analog model radio,for analog radios communication, just set all communication channels with same frequency and CTCSS/DCS is ok. Please download USB universal driver and RT7,RT21 software from Retevis official...
Hi, I have 3 Ailunce HD1 handhelds. I have the latest firmware in all 3 If I don't use for more than a day when I turn on I get a black screen When I turn on a 2nd time it always works But the date goes back to factory set 1970 This happen with all 3 radios very frustrating Thanks,
Dear,there is a little battery. It controls the date and time. Power on will charge automatically. So if you long time no turn on the radio. and when the little battery drain, the time will reset when you turn on the radio again. Normal use, the radio...
We had a set of REtevis Model H-777 and have purchase a new set of Retevis walkie talkies (RT27) to add to our set. These do not seem to interact with the older model. Please advise.
RT27 and H777 are analog model radios,for analog radios communication, just set all communication channels with same frequency and CTCSS/DCS is ok. Please download USB universal driver and RT27,H777 software from Retevis official website freely: https...
Are the RT22 and RT7 radios compatible?
Yes,RT22 can work with RT7. RT7 and RT22 are analog model radios,for analog radios communication, just set all communication channels with same frequency and CTCSS/DCS is ok. Please download USB universal driver and RT22,RT7 software from Retevis official...
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Mobile radio
My HD1 battery indicator is stuck at 100%. How can I fix it ?
Dear Ivan, What's firmware version on your HD1 radio? do you have updated latest V1.5.3, if not, please try to update it Additional, please try to initialize it, here's a blog for you reference: How to make HD1 radio initialization? http://blog...
скачать драйвер usb для retevis h777
Уважаемый, вот ссылка: https://www.retevis.com/resources-center, вы можете получить программное обеспечение здесь.
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Repeater
My HD1 battery indicator is stuck at 100%. How can I fix it ?
Dear Ivan, What's firmware version on your HD1 radio? do you have updated latest V1.5.3, if not, please try to update it Additional, please try to initialize it, here's a blog for you reference: How to make HD1 radio initialization? http://blog...
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Kids radio
How long is the range? 1,2,3 KM? and will i break if i drop it in snow?
Dear Martin, Normally 0.2KM-1KM The communication range affects by many factors, like power, communication environment, height and so on The quality is very good, which doesn't broken earily, please don't worry Best regards Retevis Team
I want to buy a Christmas Gift for my son, who is more than 4-year-old. about RT30, which age is it fit for? is it ok?
RT30, RT36, RT31, is priority choice for 4-6 year old kids.
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Accessories
Will this work with Baofeng UV-5R/UV-82-type radios?
Dear Fred, This adapter cable shoud be used for Baofeng UV-5R/UV-82-type radios Best regards Retevis Team
Where can I purchase batteries for an H-777S
Please understand pure battery delivery is very hard currently. (because of inflammable and explosive) We've put off shelf almost all battery products. Only DHL offer a solution by one radio and put 2pcs extra batteries service as spare battery, inside...
how do I turn on the FM radio on my RT7 radio
Please install RT7 software and USB driver for Retevis website:https://www.retevis.com/resources-center Please programming RT7,here is the blog for reference: http://blog.retevis.com/how-to-program-rt7-software/, After install software,please click...
Is there an Air Acoustic Tube Earpiece available for the HD-1 transceiver? Thank you.
Dear Wallace, RT82 has Air Acoustic Tube Earpiece J9127E, which is compatible with HD1 J9127E: https://www.retevis.com/air-acoustic-tube-earpiece-for-rt82 Best regards Retevis Team
Is there an acoustic tube earpiece for the RT7
Dear,here is the link: https://www.retevis.com/2-pin-ptt-mic-covert-acoustic-tube-in-ear-earpiece-headset Could you please check it if you like?
Donde se puede encontrar baterias de repuesto de cualquier modelo de Retevis.
Estimado, ¿podría decirme qué batería necesita? ¿Cuánta batería necesitas? Para obtener información detallada, póngase en contacto directamente con support@retevis.com.
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Other
where can I find software for my rt5?
Here is the link: https://www.retevis.com/resources-center. Please download USB universal driver and RT5 software from Retevis official website freely.
Appears to provide cables for Baofengs? is there a different option for other radios, Like Yaesu?
Dear ED, The control cable of RT91 only support kenwood two pins radio, please confirm your radio is compatible Best regards Retevis Team
Do you offer a duel band UHF/VHF model? Or will there be one in the future?
RT6 is double band UHF/VHF,here is the link:https://www.retevis.com/ip67-waterproof-anti-dust-walkie-talkie-rt6-dual-band-radio. Could you please check it if you like?
Brauche programm für Rt-5RV SOFTWARE
Please install the software on Retevis website:https://www.retevis.com/resources-center. Here is the link:http://blog.retevis.com/how-to-programme-rt5rv-by-software/ Please reference it.
RT24- jak spustit scan povolených kanálů? Díky
Vážení, zde je blog funkce RT24 scan; http: //blog.retevis.com/how-to-set-retevis-rt24-scan-function/ Prosím, odkazujte.
Where can I get a replacement display for the Retevis RT90, mine is white with no details on repair or reset.
Dear,we have RT90 replacement display,if you need,please contact sopport@retevis.com directly.
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