All Retevis products are brand-new, and passed CE. FCC. ROHS. Certificates etc. . Please buy it with your confidence.

If you are not satisfied with your purchase. you can return it for a replacement or refund within a month of receipt. (buyers are required to afford the shipping cost. if it’s not radio faulty itself).

Retevis will be responsible for the damage caused by transportation accidents.

Retevis offer 24-month radio repair for free. However, radio accessories enjoy 6 months repair warranty, except earpieces enjoy 3 months warranty,from the date of the first customer’s receipt.

Beyond the warranty period: We still offer maintain service. buyers are required to afford corresponding cost.

Retevis offer life-long technical support to ALL Retevis buyers. Retevis guarantee that we will do our best to resolve your issues as quickly and thoroughly as we can. Retevis want you as our lifelong customer.

Our Guarantee