Welcome to Retevis Support
We’re here to help.
1  I am considering ordering a 10 pack of these walkie talkies. Is there any issues with using these in Canada?
No issues . We've sent radios to your country . We have FCC and CE certification .
2  Dear Friend I am happy with the product I've bought RT7 and H777), but I am not able to change the program inside (for instance, I would like to use RT7 and H777 together). I have an IMac and I need to know how to do it. Best regards Franco
You need to program the radio on software by a cable .
here is a blog to guide you how to operate -- http://blog.retevis.com/retevis-radio-frequency-programming/
And here you could download the software -- http://www.retevis.com/resources-center/
3  Do I need to down load disc to each one I have a set of 6 RT-5R 2 way radio's?
If you gonna program frequency on software , just download the USB Driver and Software on our official website is ok -- http://www.retevis.com/resources-center/
And here is a blog of operation Guide -- http://blog.retevis.com/retevis-radio-frequency-programming/
4  I have 5 new Retevis Rt7's and I need to be able to use the vox setting, which I no idea how to activate. I also have the R114 vox headsets. These are very nice radios but how do you use vox comand? Please help!!! Thanks
Please set it on software . Download the USB Driver and Software here -- http://www.retevis.com/resources-center/ . And please read the operation guide here -- http://blog.retevis.com/retevis-radio-frequency-programming/ . Then on the software please click Edit and function setting , just like the picture shows below, then you can set the vox --
5  How can I set the power to low in the repeater mode
For better communication , we only set high power when in the repeater mode , may I ask why you want to set it to low power ? Do you use it this way frequently ? If so ,we could consider to add it on later production .
Contact mail address -- email@example.com
6  It is possible to send GPS to dispatcher center or see on google maps with other system ?
7  Good evening... My rt81 use both 2 slots ... it is possible? When I transmitting in slot 2 (for example) the radio use slot 1 and 2 ... Firmware problem?? Thanks. Kris
There is only slot 1 available to use for now .
8  Hello, Here I bought the RetevisRT81 in October 2016 or I noticed that it was not compatible tier2, it pulls on the 2 slot at the same time. Retevis ma say that a firmware update was planned for the beginning of 2017, that is my question or in es this firmware that fixes this bug Thank you for answering me Receive my greetings
It is still in processing . Hard to tell which part to fix this bug .
9  How to get longer range.
Use a high gain antenna and make sure you radio is fully-charged.