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1  Would like to preorder the HD1 dual band radio with the gps. How can I go about doing that?
Hello Joe If you would like to preorder the HD1, pls contact me by email: firstname.lastname@example.org, thanks Best regards
2  I recently bought a 10 pack and two 4 packs of Retevis RT22 on amazon. The 10 pack radios will not communicate with the 4 pack radios. We have them on same channel but I guess they are set up differently and won't talk to each other outside of their purchased group. Help! How can I fix this to make them all talk together? 334-792-8787
Dear Jennifer, If you want to keep 14pcs RT22 communication each other, please set same frequency and CTCSS in RT22 software Here's a blog about ‘how to programme RT22’ for you reference http://blog.retevis.com/how-to-programme-rt22/ Best regards
3  Buona sera, ho acquistato due settimane or sono una copia di Retevis RT-5RV regolarmente arrivate e ieri. Ieri l'altro invece ho acquistato il cavo di programmazione, per programmare ci vuole il software che non è compreso nel mini CD. no sò dove andarlo a cercare, mi rivolgo a voi per un aiuto chiedendovi dovo posso trovare il software per i miei RT-5RV. Grazie Efisio Deiola
Dear Efisio Deiola, Pls download RT5R software and driver by the link as below: http://www.retevis.com/resources-center Here's a blog about ‘how to programme RT5R’ for you reference http://blog.retevis.com/programme-rt5r-software/ Best regards
4  Good Morning, I recently bought RT388 model to my sons. Now I discovered RT388 plus (with rechargeable batteries). If I buy the charger and replace the standard batteries with rechargeable AAA batteries can I use it as RT388 Plus? Thank you in advance. Best Regard. Luca
Hello Luca, Yes, you can buy the charger with rechargeable AAA batteries, it's suitable for RT388 Plus Best regards
5  When I set my unit to channel 1, all i hear is a high pitched continous tone. But only on channel 1. All other stations are clear. Is there a way to fix this?. Thank you and I look forward to hearing from you.
please you adjust the squelch level in H777 software, then try it again
6  Is the firmware update still aviable my firmware isD003.008 and cp ver vo1.30 can not find update
Hello Paul, What's wrong with your RT8? The situation is if the firmware is not well-operated ,the radio will easily die completely, it'll be a useless radio. Then the radio should be back to China Factory to be fixed. But kindly note customer will afford all the shipping cost. So if the radio has been used normally, we don't suggest any update on it . Just please you know the risk in advance.In addition, relative blog for your reference:http://blog.retevis.com/firmware-update-rt3-rt8/ for getting the step, and getting you radio version. Thanks.
7  Is there a stronger antenna for the RT 27 ? I am having reception issues in large manufacturing building only being 100 meters down 1st floor hallway.
Dear Richard, The antenna of RT27 can't be removed because RT27 is a free-license radio, sorry Best regard
8  When does Ailunce HD1 / Retevis come with GPS
Dear Borut, When HD1 GPS will available, the time is not sure now, after it's available, we will inform you in the first time, thanks Best regards
9  I was given one of these as a present and think it is fantastic.. I appear to have lost the users manuall and would like to know how I get another. Best regards and thanks. Hugh Hall
Hello Hugh, You can download RT22 english manual by the link as below: http://www.retevis.com/resources-center Brgds
10  Hi, I would like to use C9007A (Throat MIC Covert Acoustic Tube Earpiece PTT for kenwood) in my design. could you please share the pinout for 3.5 and 2.5mm jacks? How can I understand the PTT, which pins is related with PTT? Best Regards Cem
3.5mm is related with PTT