Welcome to Retevis Support
We’re here to help.
1  I recently bought a third H777. I checked when I first got it and it seemed to work fine but it has quit transmitting on any channel. How do I return it for replacement? Thank you.
please detail introduce your H777 questions, by the way, tell me your order number
2  Goodmorning. Is the rt24 freely use in Italy? Have you an official dealer in Italy Thanks Luca Parodi
Hello Luca, Yes, Our RT24 is license-free radio in European, Currently we haven't dealer in Italy, Do you want to become our dealer? If you want to purchase RT24, we can ship them from Italy warehouse, so you can timely receive goods, Thanks Any questions, you can contact us by email: email@example.com Brgds
3  RT24 TX Power HIGH/LOW: TX Power can be set to High or Low, but I cannot find what power corresponds to HIGH and LOW. Is it LOW=0.5W and HIGH=2W? Or maybe HIGH=0.5W and LOW is some lower figure? Can you please explain?
Dear Alberto, RT24 power is high 2W and low 0.5W, you can choose high/low in RT24 software,thanks Best regards
4  RT24 Firmware upgrade. I have an old RT24 and two new ones. Can I upgrade the firmaware to the latest available?
Dear Alberto, I don't understand your questions completely, you would like to talk between your old RT24 and new? RT24 hasn't firmware to upgrade, if you make them communication, please keep same frequency and CTCSS/DCS both them Best regards
5  Does the Retevis programming software exist for macintosh ? If not, how can I program my RT24 ? Thanks for your answer A.Kyndt
Dear Kyndt You can try to down and install RT24 software in your macintosh Here's a blog for you referece about how to programme RT24 radio: http://blog.retevis.com/programming-information-for-retevis-rt24/ Best regards
6  Hi, Which programming cable, software and charger base stations do I need for the RT22? Can you please send me a link to your store. kind regards, Jan
RT22 Software link - http://www.retevis.com/material/programming_software/RT22-programming-software.zip
RT22 Charger link - http://www.retevis.com/original-battery-charger-for-rt22-walkie-talkie
And also here is a blog about how to program our radios , if you need , please check here -- http://blog.retevis.com/retevis-radio-frequency-programming/