1  How long does the charge last when you use the wall charger instead of batteries on a rt 388?
Hello Michael Ross,
RT388 radio charge around 3-5 hours, pls notice check the power display in RT388 screen, thanks
2  How could I reset the retevis rt388?
You press 'menu' key, then turn on radio at the same time to reset RT388 plus
3  Ho acquistato 2 settimane fa, su ebay 4 radio retevis rt31 una PMR 8ch e 99 codici CTCSS vorrei sapere come fare per avere la tabella dei 99 CODICI CTCSS oppure dove trovarla.
In attesa grazie per l'attenzione
ok, i will send the file to your email, please notice check it
4  I bought the rt35 and i can only get one to work. I can hear on the second one but i can't respond it judt beeps loudly. Help
For 2 RT35, pls keep same channel and CTCSS so that they can talk with each other
Here's a blog on “How to programme Retevis RT35?” for you reference
Pls following the programming steps to try it again, by the way. could you tell me your order number? thanks
5  I can’t figure out how to bring up a comparison. I have added a few walkies via the “compare” button but can’t figure out what to do to actually see the comparison. Help? Thanks
Hello Marie Burke,
Here's a blog on ‘Retevis Kids Walkie Talkie Comparison’ for you reference, pls kindly check the link as below
6  You have an german User Manual as well.
please tell me children radio model
7  Have RT388plus. 1 works but the other only works when plugged into outlet.
Please advise- 1 grandchild is very disappointed!
May the battery broken, pls change “AAA” batteries to try it again, thanks]
Any questions, pls feel free to contact us
8  Hi, we have the rt628 model and one of them is very quiet no matter how much I adjust the volume. I have tried to reset the device by holding the menu button while powering on but it did not fix it. Any other ideas?
Could you tell us your order nubmer , we will contact correspoding after sales service for you, thanks
9  Hello, Batteries died on RT-388 replace batteries and both Walkie Talkie will not power up. Please help! Thank YOU!
You can by 4 x “AAA” rechargeable batteries in your local country
10  RT628. Give me full manual, pls. Because user's manual isn't full. Thanks. Pavlo, Lviv, Ukraine.
Please download RT628 manual by this link:http://www.retevis.com/resources-center