Welcome to Retevis Support

We’re here to help.


Search for your question here and get answers. If not you can start a new problem.
  1. 1
  2. 2
  3. 3
PAGE : Total: 21 questions

1  I have the RT3, purchased it on August 1, 2017, I read the manuals and installed the software to my computer as instructed. I connected the computer and RT3 as shown in the manual, the computer read from the radio. I proceeded to put my information into the software, such as ID, Radio Name, etc.. Then I wrote the info back into the radio, turned the radio off, unplugged the radio and turned it back on. Now i get a screen asking for a program password. I did not change any passwords in the software and I have used all the numbers from 0 to 9 to try and open up the radio. Is there a fix for this or do I have a nice looking brick that serves no purpose. Can you help, please?

2  Is there new software for the RT3 as I seen on QRZ that there is a new version of the firms-ware but when I went looking for it I could not find it anywhere. I would be happy if you could let me know if there is and where to get it. Many Thanks: Steven.

3  i have retevis rt3 and I have done something wrong now it wont key up when I press the ptt key it just makes a long bleep have you any idea what would be wrong

4  where is the published technical specification for RT3?

5  I have inadvertently password protected reading and writing to the RT3, I am unable to reload the original settings to the radio. Will a firmware reboot resolve this if not what cam I do?

6  La pantalla del walky se bloqueo estando encencendido el aparato,, lo paré y volví a ponerlo en marcha quedando la pantalla en blanco, no obstante sigue transmitiendo y recibiendo pero la pantalla no muestra ninguna forma de texto ni canal ni indicatvo del corresponsal. Hay alguna forma de proceder a un resset o cual es la solución de restaurar a su original estado. Les agradeceré una positiva solución. La compra del walky la efectué hace unos diez días y hasta el momento con plena satisfacción.

7  I down loaded the new firmware from Facebook and installed RETEVIS-Vocoder-RT3-S13.32.bin, now all i get now is a white screen. please could you advise if the old firmware is available Ver:D013.009 CP Ver: V01.30 or advise how i can fix this problem. regards

8  I downloaded the software to the RT3 to program my radio. The software doesn't offer me the ability to select which com port on my PC to use. How do I tell the software which com port to use. I can't program my radio because it won't select the correct com port.

9  I down loaded the new firms wear as I was getting the white screen every now and then when I renewed the code-plug. I got the new firms wear from Face Book and went through all the things to install on my radio. Now when I switch it on all I get is the white screen with my name and call-sign. It stays there and just bleeps every 20 sec. That is all I am getting. Is there anywhere that I can get a copy of the old firms wear Ver:D013.014 CP Ver: V01.32 so that I can get the radio back up and running. Many Thanks: Steven.

10  Hi I have an RT3, the firmware version is D013.009. And the CP.ver is V01.29. My question is, after loading your latest (non GPS) firmware my radio would not work, all I got on switch on was my welcome screen then just a blank white screen, I tried several times downloading to the set but nothing, I have heard of many people having similar problems as this?, Does my CP ver need updating?, Or is the updated file all inclusive?, Or is there another firmware after D013.009 that will NOT cause my radio to crash ?, I would like to keep my radio up to date but since my problem I have had to reload my old firmware just so I can use my set,. Many thanks in anticipation,. Very good radio by the way

  1. 1
  2. 2
  3. 3
PAGE : Total: 21 questions

Is the question that you are looking for, not here? No need to worry. Ask your questions here.
Ask new Question

If you need more help, please contact us.

  Contact Support