Welcome to Retevis Support
We’re here to help.
1  My rt-5t says it's a 30 mile range... how do I set this up
Your radio is RT5R? RT5R range is 2-6km rely on communicaton environment If you want to set 30 mile, need connect repeater with good capability
2  I bought a 5 pack of RT-5R off of Amazon.ca One of the radio speakers stopped working....the unit does work with the handset though....is there a setting I may have changed which has the built in speaker disabled ?
please tell me your order ID,then I will cc and contacted after-sale service, they will check and reply to you a.s.a.p., thanks for your patient waiting...
3  We purchased a set of six RT-5R radios. They worked well, so we ordered another six. I have the original six on channel 25. I cannot get the new ones on channel 25. Is this because the cannel is unable to be used on all radios at the same time? Will all radios work well together if on different channels?
Please note, just frequency and CTCSS is same, two radios can communicate with each other 1.Same channel, all radios can communicate at the same time 2.Different channels, all radios also can communicate at the same time
4  when programming in frequency like 270.600, or 127.800 when i push the last 0 it says "cancel" is it possible to fix this? cheers steve
Please note: RT5 frequency is 136-174MHz and 400-520MHz, you can programming in this range
5  how to register and download software
Software Download Link -- http://www.retevis.com/resources-center/
And Programming Guide -- http://blog.retevis.com/retevis-radio-frequency-programming/
6  ho acquistato coppia di rt-5rv e usa solo lingua inglese e chinese , non italiano su menu14. Come si puo' cambiare lingua ??
Mi dispiace per ora che abbiamo solo l'inglese e il cinese, ma lo faremo in futuro.
7  what is the distance of your rt-5r-5w 128 channel walkie talkie? what is the max distance like 35 miles....thanks doug sr
Hello Doug, RT-5R distance around 3-5km, range may vary depending on environmental and/or topographical conditions Any questions, pls feel free to contact us Brgds
8  hi also how do i programme in 75.4500 without it being a 3 digit number before the decimal place? cheers
Hello Please note: RT5 range is 136-174MHz and 400-520MHz, you can program in this range so you can't program 75.4500, 175.4500 and 475.4500 can be programmed in software
9  We have 12 radios. One of them started having a lot of static when transmitting out to other parties. Incoming communication is clear. All radios are on the same channels. Any suggestions?
Dear Brendan, Pls you try to improve the ‘vox’ level again to avoid around noise, thanks Best regards
10  Are the RT5 handheld transceiver "license free"
Not really . But RT24 is totally license-free , here is the link : http://www.retevis.com/rt24-0-5w-2w-uhf-pmr446-license-free-radio/